Returns and Exchanges

General

Online purchases must be delivered to our e-commerce warehouse within 20 days of the delivery date for a full refund. Any return received after 30 days will be returned to sender.

Start your online return or exchange here

Returns can take up to 15 days after delivery for our e-commerce center to process.  Upon a return being processed, your refund can take an estimated 2-7 business days to reflect depending on your banking partner.

Please note all online domestic (U.S) orders Returned will be charged a standard $15 restocking fee per item returned. 

All online domestic (U.S) orders Exchanged will be charged a standard $10 restocking fee per item exchanged. 

All sale products are Final Sale. When an item is final sale we do not allow returns unless an item is received damaged.

All handbags are Final Sale. When an item is final sale we do not allow returns unless an item is received damaged. If you have any questions about a handbag before purchasing, please email shop@clorindaantinori.com for an in-house stylist to assist you with more details. 

Knitwear Return/Exchange Policy: Knitwear may only be returned or exchanged if it is unworn, in its original packaging, and all tags remain attached. Thank you for understanding our commitment to garment quality.

Returns are only available for online purchases. All in-store purchases are for STORE CREDIT ONLY - Please contact the store you visited to return an in-store purchase. 

To return an order from Puerto Rico or the AE, please reach out to shop@clorindaantinori.com We will provide you with a return address. The customer is responsible for creating a label and is responsible for the return cost.

Final Sale

All handbag and sale products are Final Sale. When an item is final sale we do not allow returns. Items that qualify as final sale are noted on their product page, and at checkout. No price adjustments on past purchases. All merchandise returned must be returned in the original condition, unworn, unwashed, with tags intact.